The FTW Transcriber plays a huge range of file types, including, in alphabetical order:
3gpp, aac, ac3, ape, asf, dat, dss, ds2, dts, flac, flv, hdmov, it, m2ts, mkv, mkv, mo3, mod, mov, mp3, mp4, mpeg, mpg, mtm, nuv, ogg, ogm, ps, s3m, ts, tta, umx, vi, vob, vorbis, wav, wma, wmv, wv, xm
If you have difficulty playing a particular file type, update your Windows Media Player, and also install the latest version of the FTW Transcriber, ensuring during installation that you install any codecs for which you see prompts.
To play a wider range of file types, please install these codecs:
https://www.theftwtranscriber.com/K-Lite_Codec_Pack_1175_Mega.exe
For information about playing vob files, click here.
If you cannot play dss or ds2 files, please click on these two links to install the required codecs and plugins:
https://www.theftwtranscriber.com/OlympusCodec.msi and https://theftwtranscriber.com/Redist.zip
If you are unable to play a particular file type, try converting it to a more common format – we recommend converting to wav for audio files and mpg for video files. If you have an FTW Transcriber license key, you’re entitled to a free license key for Generic File Converter (GFC), which enables the conversion of a vast number of file types. To get your free GFC key, click here (opens in new window).
If the FTW Transcriber crashes when you play video files but not when you play audio files, it may be because you have two graphics cards, in which case disable the secondary one. This issue has occurred for users who have NVIDIA GeForce graphics cards.
If you still have difficulty after that, please contact us.
Note that when the FTW Transcriber plays certain file types, it first converts them to wav.