Get Long Key

If you have a valid license key, the FTW Transcriber may give you one of these two error messages related to it:

– unable to ping the server to check your key

– your license key is in use on another computer

You can solve both these issues by getting a “long key”.

IMPORTANT: Each license key that you own enables you to create only ONE coded key.

To get your coded key, please enter the following:

 

To find your license key, open the FTW Transcriber and click Settings, and you should see it in the top right. If you do not, click “Forgot Key?”, on Settings, to retrieve it.


*Your PC ID is the ID number of the computer on which you want to use the FTW Transcriber. Do not use the PC ID of any other computer. To find your computer’s PC ID, open the FTW Transcriber and click Help, then About, where you will see your 12-digit PC ID. Copy and paste it into the field above, including hyphens.